Went in 8/7/24 to set up an appointment. The receptionist who I spoke with Wednesday and today when I got there was extremely nice. They took my information and told me they would contact me regarding the cost of treatment and what day I could come in. Received a call the next day explaining everything and we made an appointment for 1:00 on 8/12/24. I showed up 20 minutes early today in case I had to fill out any paperwork. When I got there, they had not put me in the system for an appointment. After about 20 minutes of them trying to figure out what was going on, I filled out the paperwork, and was taken to a room and told that someone would be with me shortly. After 10 or so minutes the receptionist came back and asked if anyone had been by and informed her they had not. I heard her go ask someone about it so I gave it another 10 minutes. After still not being seen at 1:40, I decided to just leave. I was really looking forward to trying this place out because of the great reviews they have. I would have gladly come back another time if they had just mentioned there was an error and I didn’t get put in the system. I sat around for an hour and it just felt like another typical doctors office. Of course, this could have just been a one time bad experience because they do have great reviews but it is frustrating.
